No | Text |
1 | The independent blog of world-renowned writer and visionary phil fersht. |
No | Text |
1 | Who'd have thought... wipro went for delaporte |
2 | Low-code or schmo-code? don't monkey around with enhanced automation |
3 | ıf microsoft is buying softomotive it’s not only beneficial to each party, but also for the rpa market |
4 | Pravin rao will show us how... as he takes on the na***com chairmans***p |
5 | Sba: please stop spanking bots |
6 | Welcome ram... he'll get you out of a jam |
7 | Don’t you wish you’d done more? the digital workforce that wasn’t finally has its burning platform chance to s***ne |
8 | Digital a***ociates finally have their flaming platform |
9 | Leaders embracing an infinite mindset can flourish during these times |
10 | Sorry folks... |
11 | Coronavirus cruelly exposes the fragility of the offsh**** outsourcing industry: will clients trust all their eggs in one basket again when this is over? |
12 | ın times like these you need to pivot your business model... now! |
13 | Quarantine... there is no choice |
14 | Covid-19: learn to live and work with it... fast |
15 | Tackling coronavirus.. the good ol' uk playbook works everytime |
16 | Coronavirus: why you must act now |
17 | Meet rajesh... in the flesh |
18 | Covid-19: opinions are like a***holes, everyone has one...but listen to the qualified one (weekend rant) |
19 | Welcome to the new abnormal, where this post-corona business environment will never be quite the same |
20 | Big is no longer as beautiful as mid-tier ıt service providers surge with double-digit growth |
No | Text |
1 | Get the hfs newsletter |
2 | Search the blog |
3 | Upcoming hfs events |
4 | Joın 24,000+ other horses ın our lınkedın group |
5 | Click on a sourcing category and view hfs coverage |
6 | About the founder |
7 | Browse ten years of hfs |
8 | A member of the irregulars |
No | Text |
1 | Wiprogoes for a strong operator to make tough decisions who is ready for the challenge |
2 | It's time to break up old fiefdoms, re-energize the leaders***p talent and make up lost ground to some of the Tier 1 compet**ors |
3 | The Bottom-line: A surprise for many, but a leaders***p decision made with clear intent - and a lot of patience |
4 | The smaller proven RPA vendors are more attractive acquisitions to fill functionality gaps |
5 | Microsoft has shown up to the RPA party late and it can easily buy its way in |
6 | Softomotivewould give Microsoft both attended and unattended capabilities, a significant customer base and real credibility as an intelligent automation solution |
7 | Microsoft is well on its way to becoming a one-stop-shop for all enterprise software needs |
8 | Phil Fersht, CEO and Chief Analyst, HFS Research: |
9 | Pravin Rao, Chairman, Na***COM: |
10 | "In those days in India, if you joined the public sector then you were supposed to be set up for life, but I rejected those offers and joined Infosys. Many people thought I was crazy. I just wanted to see the world, and the rest is history" |
11 | Phil: (12) |
12 | Pravin: (7) |
13 | "Our industry has, time and again, proven its resilience in the past, and I’m very confident that this time, too, we will emerge stronger and wiser" |
14 | "Sometimes adversity brings out the best of you, and it’s been amazing how people have come together and shared best practices" |
15 | "Na***COM has a crucial role in reaffirming India’s technology industry as a trusted partner for the global enterprise" |
16 | "In some sense, every organization today is a tech organization, and Na***COM can play a huge role in representing the technology industry voice" |
17 | RPAis a highly useful tool to support this environment, but please let's start deploying it as part of the overall tool-box |
18 | Insert monkey wrench. |
19 | RPA fail, right? Not exactly. It is actually the overwhelming success of a blunt instrument. |
20 | Bottom line: This SBA debacle is why you need nuance and a toolbox approach to automation to get desired results. |
21 | Cross-functional a***ets are king |
22 | Bots built with reusable code and accelerators |
23 | Donated resources |
24 | Digital a***ets can remain on site |
25 | Cloud-based business process platforms with intelligent workflows |
26 | Leverage analytics and process mining to understand what’s working. |
27 | The Bottom Line: |
28 | Melissa, which products have the capabilities to develop really effective digital a***ociates, and quickly? |
29 | I am a***uming, in today’s environment, ease of deployment trumps intelligence? |
30 | The pandemic will drive adoption of digital a***ociates in the short term, and enable a greater acceptance of them as communication tools as part of business strategy in the future |
31 | The Bottom Line: A ‘digital first’ approach could become the post-pandemic new normal. The tools that are being quickly developed now need the potential to become more intelligent. |
32 | Finite vs. the Infinite: What is the Infinite Game? |
33 | Getting through the thick of it: running towards bad news |
34 | Building trust, resiliency and culture through a bias for people and an “experience” architecture |
35 | At the heart of the impetus is the foundation of trust, enablement, and partners***p that truly fulfills not just the Way people work but the Why. |
36 | The mind on the other hand is the model linking customers to the core of the business |
37 | Beware the “imposter cause” as your point of purpose |
38 | Just Cause |
39 | Imposter Cause |
40 | Our Purpose is to Nourish People and the Planet |
41 | We want to entertain the world. |
42 | We will be the global leader in every market we serve |
43 | To deliver high performance, smarter products |
44 | We are riding the ma***ive new wave of outsourcing transformation – changing the way services are delivered. |
45 | We're running out of global locations to source service delivery, while work-at-home measures are proving woefully inadequate for offsh**** IT service provision |
46 | Finally, the robustness of outsourcing will be tested to its maximum. And - most likely - well beyond its maximum |
47 | The BottomLine: Will enterprises still have an appet**e to keep outsourcing when this is all over, or are those days fading fast? |
48 | The next 3-4 weeks we’ll figure out what’s going on |
49 | We must quickly find our steady-living-state where 'abnormal is normal' |
50 | Its time to get to work rapidly framing our new future, or we could quickly get left behind |
51 | This may not be going away anytime soon, so we just have to learn how to live with this. |
52 | We’ll emerge into a more virtual, hygiene-conscious world, and I really hope we’ll all be wiser for the experience as the whole value equation of society changes for the better |
53 | The Bottom-line: it’s time to face up to this new normality&h****ip; and we hope a new societal value equation |
54 | Phil Fersht, CEO HFSResearch: |
55 | RajeshGopinathan, CEO TCS: |
56 | Rajesh: (3) |
57 | Opinions are like a***holes, everyone has one... especially when you can back them up with fake data |
58 | Welcome to the New Abnormal everyone... |
59 | Make this a Quarter of “Hunkering Down”. |
60 | Discuss openly with clients and business partners what they are comfortable with. |
61 | Discuss openly with your employees what they are comfortablewith. |
62 | Invest in getting far more hands-on with the technology needed for this new environment. |
63 | Keep up to date on information. |
64 | Learn from the example set by China. |
65 | Prepare for worst-case scenarios and nothing less. |
66 | Make widespread testing available and accurate. |
67 | Less travel = more family time and staff time. |
68 | This will pa***, but it may instill some better work and life habits... |
69 | EPAMensures not all roads lead to India. |
70 | Hexaware,Mindtree, Mphasis, LTI,and NIITlead the Indian-heritageMid-tier growth spurt. |
71 | Only 23% of clients are prepared to settle with their current partners***p. |
72 | Another quarter (26%) wants to move the needle but may opt for a hybrid model. |
73 | A third is more decisive and likely to make the switch. |
74 | 20% have given up and will just look at something very different. |
No | Text |
1 | Scroll to see all of our categories! |
No | Text |
1 | HFSanalyst Cyrus Semmence(pictured right) gives his view on low-code and enhanced automation |
2 | What is low-code, Cyrus? |
3 | citizen developers |
4 | know |
5 | Why low-code matters and why we need to care |
6 | Why will low-code platforms disrupt traditional software markets? |
7 | How do we get started with low-code – do we need to have real experience in developing apps, or can we engage as business executives to get our IT people on the case? |
8 | Will the current crisis drive adoption? Will firms who embrace low-code be at a real compet**ive advantage? |
9 | Thanks for the practical tips, Cyrus - to finish, let's share the latest research on where enterprises intend to invest in this current "Paradigm Shock": You may have a point that enhanced automation is very much top of mind for enterprises: |
10 | Click to Enlarge (7) |
11 | smiling |
12 | dogs' breakfast |
13 | burning platform |
14 | dead |
15 | now |
16 | finally |
17 | practical and opportunistic |
18 | how |
19 | Digital a***ociates |
20 | raison d'être |
21 | finite |
22 | not |
23 | ~ What You Do is Who You Are, Ben Horowitz |
24 | The Infinite Game |
25 | ~ The Infinite Game, |
26 | Way |
27 | Why |
28 | i.e. customer-centric |
29 | is |
30 | for the greater good |
31 | Just Cause |
32 | Imposter Cause |
33 | Examples (2) |
34 | Pictured: HFS CEO Phil Fersht with The Infinite Game author Simon Sinek, circa 2017 |
35 | open for business |
36 | deliver |
37 | save |
38 | new value system |
39 | Good afternoon, Rajesh. It would be great just to hear a little bit about you and your role at TCS, and how you’ve evolved in the company. Maybe you could just give us a little bit about your background, where you started out and whether you ever expected to be doing this job that you’re doing today? |
40 | [Laughs] |
41 | We talk a lot with clients about what got them here and the journey they came on for the last ten years to today. So, as you look at where you’ve come from, and where the company’s going, do you think the same formula is going to work for the next five years, that worked in the last five? Or do you think things are changing radically? |
42 | Rajesh, do you think there’s a distinct s***ft happening, from technology change to culture change, to business change? |
43 | “How do we break this up and align it to the current learning culture which is more tool based?” |
44 | If you had one wish – from God – to change the services industry for the better (beyond salvation from floodwaters), what would that wish be? |
45 | [Laughs |
46 | ] |
47 | Well, thank you very much, Rajesh. It was wonderful to hear from you for the first time here. Am sure our readers will be very excited! |
48 | normal |
49 | commitment |
50 | changing anything |
51 | listen |
Icon | Domain | IP | Alexa Rank |
Arecontvision.com | 104.26.8.56 | 660.423 |
Icon | Domain | IP | Alexa Rank |
Foxbet.gr | 104.26.8.10 | 88.593 | |
Brownells.ch | 104.26.8.102 | 1.380.007 | |
M-Strana.ru | 104.26.8.104 | - | |
Freeonlinegames.com | 104.26.8.107 | 30.126 | |
Pollie.app | 104.26.8.11 | 448.832 | |
Melannett.ru | 104.26.8.110 | 50.221 | |
Dood.wf | 104.26.8.113 | 3.339 | |
Vmzona.com | 104.26.8.114 | 181.909 | |
Photoshoptutorials.ws | 104.26.8.123 | 77.993 | |
Snapwidget.com | 104.26.8.123 | 30.147 | |
Maven.com.br | 104.26.8.124 | 229.931 | |
Stopots.com.br | 104.26.8.124 | 43.694 | |
Kentuckysportsradio.com | 104.26.8.124 | 58.487 | |
Themedicinemaker.com | 104.26.8.125 | 951.356 | |
Give.asia | 104.26.8.127 | 111.541 | |
Radioeme.com | 104.26.8.13 | 111.444 | |
Encyclopedia.com | 104.26.8.13 | 12.309 | |
Colombiareports.com | 104.26.8.130 | 121.477 | |
Was***ngton.org | 104.26.8.131 | 121.391 | |
Sailblogs.com | 104.26.8.132 | 567.095 | |
Ipauta.com | 104.26.8.133 | 36.943 | |
Coinotaku.com | 104.26.8.136 | 38.460 | |
Rubygarage.org | 104.26.8.137 | 35.401 | |
Vpncity.com | 104.26.8.137 | 78.472 | |
Orangeobserver.com | 104.26.8.137 | - | |
Macprovideo.com | 104.26.8.14 | 73.965 | |
Smarthomebeginner.com | 104.26.8.141 | 72.868 | |
Ionicfirebaseapp.com | 104.26.8.143 | 110.849 | |
Emeraldchat.com | 104.26.8.144 | 89.122 | |
Happycheckout.in | 104.26.8.146 | 85.532 | |
Projet-Voltaire.fr | 104.26.8.147 | 55.321 | |
Pramworld.co.uk | 104.26.8.148 | 488.447 | |
Vccgenerator.com | 104.26.8.148 | 56.980 | |
Crickettimes.com | 104.26.8.152 | 29.083 | |
Wekan.tv | 104.26.8.156 | 13.693 | |
Familyp****.tv | 104.26.8.156 | 56.722 | |
Pimeyes.com | 104.26.8.16 | - | |
Simplemysticmiracles.com | 104.26.8.161 | 380.719 | |
Naturesgardencandles.com | 104.26.8.161 | - | |
Iccup.com | 104.26.8.161 | 37.792 | |
Friendlyaquaponics.com | 104.26.8.165 | 1.146.114 | |
Lifeinnorway.net | 104.26.8.166 | 85.852 | |
Iconicwp.com | 104.26.8.17 | 42.517 | |
Cubookstore.com | 104.26.8.170 | 566.735 | |
Plot.gr | 104.26.8.171 | 267.088 | |
Giftster.com | 104.26.8.171 | 226.645 | |
Alternativeairlines.com | 104.26.8.174 | 161.588 | |
Missmalini.com | 104.26.8.176 | 60.530 | |
Visitstrasbourg.fr | 104.26.8.18 | 4.154.048 | |
Formulabotanica.com | 104.26.8.180 | 114.875 | |
Intownsuites.com | 104.26.8.187 | 294.586 | |
Larajobs.com | 104.26.8.189 | 243.260 | |
Eltelegrafo.com.ec | 104.26.8.200 | 53.953 | |
Safis***ng2.com | 104.26.8.211 | 115.459 | |
Bookyogaretreats.com | 104.26.8.212 | 97.682 | |
Epixelmlmsoftware.com | 104.26.8.215 | 91.025 | |
Wiki.phantis.com | 104.26.8.217 | 1.370.565 | |
Formspree.io | 104.26.8.22 | 41.181 | |
Beseyat.com | 104.26.8.224 | 197.642 | |
Pycker.com | 104.26.8.224 | 46.745 | |
Kdramapal.com | 104.26.8.227 | 64.946 | |
Cuneodice.it | 104.26.8.228 | 3.226.712 | |
Bits.media | 104.26.8.23 | 111.551 | |
Irishcentral.com | 104.26.8.231 | 59.584 | |
Doods.pro | 104.26.8.231 | - | |
Fernandafamiliar.soy | 104.26.8.233 | 49.621 | |
Wellkeptwallet.com | 104.26.8.239 | 39.539 | |
Karobargain.com | 104.26.8.24 | 129.561 | |
Finol.ie | 104.26.8.24 | 1.423.310 | |
Bragazeta.ru | 104.26.8.246 | 88.615 | |
Shopsy.pk | 104.26.8.246 | 76.866 | |
Rebelstore.co.za | 104.26.8.248 | 857.164 | |
Seniorglam.com | 104.26.8.249 | 218.545 | |
Carthook.com | 104.26.8.26 | 52.309 | |
Thenigerianvoice.com | 104.26.8.28 | 103.784 | |
Blockcast.it | 104.26.8.3 | 171.123 | |
Luatminhgia.com.vn | 104.26.8.3 | 64.206 | |
Discords.com | 104.26.8.30 | 43.943 | |
Grosbasket.com | 104.26.8.32 | 515.450 | |
Canesinsight.com | 104.26.8.32 | - | |
Autouncle.ro | 104.26.8.37 | 235.825 | |
Kalkinemedia.com | 104.26.8.40 | 237.024 | |
Ibigfun.com | 104.26.8.40 | 137.940 | |
ZamalE****day.com | 104.26.8.43 | 44.528 | |
Dailybee.com | 104.26.8.45 | 304.609 | |
Learnviral.com | 104.26.8.46 | 26.437 | |
x***nxx.me | 104.26.8.48 | 81.719 | |
Flexcourses.com | 104.26.8.5 | 96.530 | |
Globalpropertyguide.com | 104.26.8.5 | 66.965 | |
Thepaperboy.com | 104.26.8.5 | 319.098 | |
Ediva.gr | 104.26.8.50 | 133.602 | |
Cosmoprof.com | 104.26.8.50 | 242.321 | |
Fut****ch.com | 104.26.8.55 | 87.096 | |
Corestandards.org | 104.26.8.64 | 42.411 | |
Movingos.com | 104.26.8.64 | 263.663 | |
Mjbizdaily.com | 104.26.8.66 | 36.888 | |
Smallgames.ws | 104.26.8.68 | 49.585 | |
Gtasanandreas.net | 104.26.8.69 | 318.937 | |
Berry.org.au | 104.26.8.69 | 2.187.321 | |
Kt.city | 104.26.8.72 | 49.519 | |
Discovergreece.com | 104.26.8.83 | 158.453 | |
Vuelidate.js.org | 104.26.8.84 | 145.963 | |
Greensmoothiegourmet.com | 104.26.8.85 | 1.009.852 | |
Otakustudy.com | 104.26.8.9 | 1.502.778 | |
Smartickbrain.com | 104.26.8.92 | 86.452 | |
Elpuntavui.cat | 104.26.8.97 | 53.284 |